Privacy Policy

1. Introduction

Jo Grams Photography respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, make an enquiry, or book a photography session.

By engaging our services or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information:

  • Your name, email address, phone number, and postal address when you enquire or book a session.

  • Session details, such as photography type, date, and location.

  • Payment information (processed securely through third-party providers; we do not store credit card details).

  • Photographic images captured during sessions.

  • Any communications or correspondence you have with us.

  • Basic website analytics data (e.g., page visits, duration, referring sources) through cookies to improve our website experience.

3. How We Use Your Information

Your information may be used to:

  • Communicate with you about enquiries, bookings, and orders.

  • Deliver and personalise your photography services.

  • Process payments and issue invoices.

  • Share previews, galleries, or artwork with you.

  • Improve our website, services, and client experience.

  • With your consent, display selected photographs for marketing, portfolio, or social media purposes.

If you prefer not to have your images used in marketing or on social media, please let us know in writing.

4. Sharing of Information

We will never sell or rent your personal information.
We may share your information only with:

  • Professional partners assisting with product creation (e.g., print labs, album manufacturers, web galleries).

  • Trusted service providers who help us operate our business (e.g., website hosting, payment processing).

  • Legal authorities, if required by law.

All third parties we work with are required to maintain confidentiality and comply with data protection standards.

5. Storage and Security

Your information and images are stored securely using password-protected systems and reputable third-party platforms (such as Pixieset, Google Workspace, or equivalent). We take all reasonable steps to protect your data from unauthorised access, alteration, or disclosure.

6. Access and Correction

You have the right to access and correct your personal information at any time under the Privacy Act 2020.
To request access or correction, please contact us at jo@jograms.com.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools to understand visitor behaviour and improve user experience. You can disable cookies through your browser settings, though some website features may not function fully as a result.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Jo Grams
Email: jo@jograms.com
Website: www.jograms.com